Privacy Policy

Last updated: 21 May 2026

BJW Health Private Limited ("BJW Health", "we", "us" or "our") is committed to safeguarding the privacy of every visitor to our website www.bjwhealth.com (the "Website"). This Privacy Policy describes the types of data and information we collect, how we use it, the legal basis for processing it, and the choices and rights available to you. By using the Website or submitting your information to us, you agree to the practices described in this policy.

1. Information We Collect

We only collect data and information that is necessary to respond to your enquiries and provide our services. This may include:

• Information you provide directly — such as your full name, mobile number, email address and any message or details you submit through our contact form, job application form or other enquiry channels.
• Distributor lookup queries — the state, place or pincode you search for in order to locate a distributor. These searches are processed to show results and are not linked to your identity.
• Technical and usage information — such as your IP address, browser type, device information, pages visited and the date and time of your visit, collected automatically through cookies and similar technologies.

We do not knowingly collect sensitive personal data, and we do not require you to share medical or health records to browse the Website.

2. How We Use Your Information

We use the data and information we collect for the following purposes:

• To respond to your enquiries, messages and service requests;
• To process and evaluate job applications submitted to us;
• To help you locate the nearest authorised distributor;
• To operate, maintain, improve and secure the Website;
• To send you information you have requested or that is relevant to an existing relationship;
• To comply with applicable laws, regulations and legal obligations.

3. Legal Basis for Processing

We process your personal information on one or more of the following legal bases: your consent; the performance of a contract or steps taken at your request; our legitimate business interests; and compliance with legal obligations.

4. Cookies and Tracking Technologies

The Website may use cookies and similar technologies to remember your preferences (such as light or dark mode), understand how the Website is used and improve your experience. You can control or disable cookies through your browser settings; however, some features of the Website may not function properly if cookies are disabled.

5. How We Share Information

We do not sell, rent or trade your personal information. We may share your data only in limited circumstances:

• With trusted service providers who help us operate the Website and our business, under confidentiality obligations;
• With authorised distributors or group companies where necessary to fulfil your request;
• Where required by law, court order, or to protect our legal rights, safety or property.

6. Data Storage and Security

We retain personal information only for as long as is necessary to fulfil the purposes for which it was collected or as required by law. We apply reasonable technical and organisational measures to protect your data against unauthorised access, alteration, disclosure or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Subject to applicable law, you may have the right to:

• Access the personal information we hold about you;
• Request correction of inaccurate or incomplete information;
• Request deletion of your personal information;
• Withdraw consent or object to certain processing;
• Request a copy of your information in a portable format.

To exercise any of these rights, please contact us using the details below.

8. Third-Party Links

The Website may contain links to third-party websites (such as Nanz Med Science or our social media pages). We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before sharing any information.

9. Children's Privacy

The Website is not directed at children, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The revised version will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically.

11. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or the way your data and information is handled, please contact us:

• BJW Health Private Limited
• A-1006, Centrum Business Square, Road No. 16, Wagle Estate, Thane (West), Maharashtra – 400 604, India
• Phone: +91 9320764466
• Email: connectus@bjwhealth.com